The collaboration among all stakeholders within the supply chain is necessary for the effectiveness of a business. This study explores the relationship among all stakeholders in the importation of perishable products at the major sea ports of Indonesia: Tanjung Priok port and Tanjung Perak port. Convenience sampling through in-depth interview was employed to analyze the current issues in each stakeholder including importers, Quarantine unit, Customs, and freight forwarders (FFs). Moreover, business process analysis through Integration Definition for Function Modeling (IDEF0) was used to identify the relationship among all stakeholders. T-test statistics was also conducted to test the difference between customs clearance time in both sea ports. Based on in-depth interview, the role of FFs is necessary to encourage the importation process. Some issues in the pre-customs and customs clearance were identified in this study. The result showed that the mean time for customs clearance in Tanjung Priok port (3.87 days) is slightly longer than that of Tanjung Perak port (3.11 days). Thereby, Indonesian government should improve the infrastructure and strengthening the Indonesian National Single Window (INSW) as the strategy to improve National logistics performance. The development of collaboration among private stakeholders is the strategy that may enhance the effectiveness of the business.
Megita Ryanjani Tanuputri, Kasetsart University, Thailand
Ravipim Chaveesuk, Kasetsart University, Thailand
Adi Djoko Guritno, Gadjah Mada University, Indonesia
Stream: Q – Agricultural and Natural Resource Economics; Environmental and Ecological Economics
This paper is part of the ABMC2016 Conference Proceedings (View)
View / Download the full paper in a new tab/window