This study aims at developing and integrating Conversation Analysis (CA) to enhance the interactional competence of the students and to improve teaching and learning in the English language classrooms. In order to do such thing, two video clips are specifically chosen to teach undergraduate students, majoring in Airline Business Management, in the ‘English for Aviation Communication’ course at a university in Thailand. Both video clips focus on the conversation between a ground service officer and a passenger during the check-in process at the airport. By using Sacks, Schegloff and Jefferson’s (1974) framework of Conversation Analysis to identify patterns and explain it from an emic perspective in turn-taking, sequence organization and also repair phenomena; as a result, it can be seen that not only has integrating such activity into speaking classes raised the interactional awareness of the students with a focus on the conversations as contextualized actions, but also students have opportunities to perform a task and enhance their interactional competence from the specifically selected materials to the classrooms.
Jirajittra Higgins, Kasetsart University, Thailand
Stream: Conversation analysis
This paper is part of the ECLL2016 Conference Proceedings (View)
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