A Study on Technology Acceptance Model with the Service of the E-Gate: A Case of Mini Three Links in Kinmen


This study analyzes the 300 surveys in 2012 from Kinmen E-Gate customs clearnece system based on Technology Acceptance Model (Davis 1989) to provide suggestions on ways to promote using E-Gate system. Kinmen is an island between Taiwan and mainland China, and it is a frequently used transit hub between the two because direct commute was not allowed before. Since it is the first step in gradual easing of restriction of direct travel between Taiwan and China, it is called Xiao San Tong. Due to the increased traffic following Xiao San Tong, Kinmen was the first site in Taiwan chosen to launch the E-Gate customs clearnece system. The analysis based on Technology Acceptance Model covers external variables, perceived usefulness, perceived ease of use, attudute toward using, and behavioral intention to use. According to my analysis, E-Gate became popular due to the high perceived usefulness leads to widespread adoption.

Author Information
Cheng-Shih Lin, National Quemoy University, Taiwan
Ping-Hsuan Hung, National Quemoy University, Taiwan
Hui-Ping Hsiao, National Quemoy University, Taiwan
Hui-Ping Chen, National Quemoy University, Taiwan

Paper Information
Conference: ACAS2016
Stream: Chinese Studies

This paper is part of the ACAS2016 Conference Proceedings (View)
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Posted by James Alexander Gordon