At the Grassroots Level of Diplomacy:A Research on the Perception of Indonesian Migrant Workers on Indonesian Diplomatic Corps


This research addressed the perception of Indonesian migrant workers on Indonesian diplomatic corps. This study also investigates the correlation between the proximity of the workers with the diplomatic corps and the impact on their perception on Indonesian diplomatic corps. These are important issues because Indonesian migrant workers have been a challenge for Indonesian diplomacy lately. Using Principal-Agent theory, this research was conducted in Malang areas, East Java Province, Indonesia, which is one of the main supplier provinces of Indonesian migrant workers. This research was combining quantitave and qualitative methods. The quantitative method is used to describe the trends of the perception while the qualitative method is used to explain the relations between “the proximity between the workers and the diplomats” and “the perception of the workers on the diplomatic corps.” This research shows the proximity between the workers and the diplomatic officers influences the perception of the workers. The more actively involved a workers is, the more positive the perception they hold on the diplomatic corps. The less involvement, and no interaction at all, lead to stronger negative perception of the workers on the diplomatic corps. Thus, it is important to notice that there is a need for the diplomatic corps to build the closer proximity to the workers in order to improve their image since even those who never directly interact with the diplomatic corps have a tendency to build their negative perception through prejudice and words of mouth reflecting the failures of Indonesian diplomatic corps.

Author Information
Dian Mutmainah, Brawijaya University, Indonesia

Paper Information
Conference: ACSEE2013
Stream: Sustainability

This paper is part of the ACSEE2013 Conference Proceedings (View)
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