Sources of occupational stress and their impact on work motivation, job satisfaction and well being were examined in a questionnaire survey of 436 UK fire fighters from four fire brigades. The role of coping strategies as a moderating factor was also tested. Levels of occupational stress had a significant negative correlation with job satisfaction. Multiple regression analysis was used to examine the moderating effect of work motivation and coping strategies on job satisfaction and psychological well being and found that there was a significant influence of coping behaviour as a moderating variable on job satisfaction. These findings provide some implications for the human resource department of the emergency workers to establish a counseling unit in order to deal with psychological problems faced by the emergency workers.
Keywords: Stress, Well being, Work motivation, Job satisfaction, Fire fighter
Mohd Dahlan Hj. A. Malek, Universiti Malaysia Sabah, Malaysia
This paper is part of the ACP2013 Conference Proceedings (View)
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