Abstract
The rapid advancement of technology, particularly artificial intelligence (AI), has introduced both challenges and opportunities in human-technology interactions. The literature differentiates between technostress, techno-distress, and techno-eustress, and the emerging concept of "AI-eustress" represents the positive stress arising from AI-related challenges and incentives that contribute to personal and professional growth. As AI becomes increasingly integrated into healthcare and mental health services, understanding AI-eustress is essential. This scoping review examines AI-eustress and its implications for the digitalization of mental health systems and healthcare, identifying research gaps, synthesizing current knowledge, and proposing strategies to enhance its relevance. A systematic search of academic databases, including Scopus, Web of Science (WOS), and PubMed, yielded 250 studies, which were analyzed following scoping review guidelines. Findings from this review may contribute to the development of AI-powered frameworks for customized, real-time assessment and intervention tools, particularly in mental health. Additionally, this review explores ethical considerations and highlights priority research areas to understand the role of AI-eustress in mental health digitalization. By addressing these challenges, this study aims to pave the way for innovative AI-powered solutions that harness the beneficial aspects of technology-induced stress, ultimately improving well-being in the digital era.
Author Information
Amir Hakimjavadi, Universitat Rovira I Virgili, Spain
María-José Serrano-Fernández, Universitat Rovira I Virgili, Spain
María Boada-Cuerva, Universitat Rovira I Virgili, Spain
Paper Information
Conference: IICE2025
Stream: Mind
This paper is part of the IICE2025 Conference Proceedings (View)
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To cite this article:
Hakimjavadi A., Serrano-Fernández M., & Boada-Cuerva M. (2025) AI-Eustress Implications in Healthcare and Mental Health Digitalization: A Scoping Review ISSN: 2189-1036 – The IAFOR International Conference on Education – Hawaii 2025 Official Conference Proceedings (pp. 281-304) https://doi.org/10.22492/issn.2189-1036.2025.25
To link to this article: https://doi.org/10.22492/issn.2189-1036.2025.25
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