How the Organizational Management of Leaders Influences the Ease of Help-Seeking Among Childcare Teachers

Abstract

The increasing number of children with special needs and the difficulty of dealing with their parents have become problems for childcare facilities in Japan. These problems are difficult for a single childcare teacher to deal with, and in some cases, they are unable to request assistance from other teachers or leaders, leading to turnover. This study aims to clarify how leaders and middle leaders in child-care facilities with low turnover manage their organizations to make it easier for teachers to request assistance.
(Methods) Four leaders and middle leaders were interviewed and analyzed using M-GTA.
(Results and Discussion) In organizations with low turnover of childcare teachers, (1) thorough information sharing among childcare teachers, from problems to results, was conducted by leaders in order to facilitate requests for assistance. This led to an awareness throughout the organization that problems that arose in the preschools were not individual problems but the problems of the entire preschool. Furthermore, (2) the leaders had the idea that the new teachers must have problems, and they actively tried to draw out the problems of the new teachers from the leaders' side. In addition, (3) the leaders assessed whether the teachers had any problems by creating individual informal relationships with them.
Furthermore, (4) the leader made various attempts to ensure that the entire organization positively accepted the taking of leave. Based on these results, we will discuss how organizational management should be to enable collaboration as a team.



Author Information
Maori Urakawa, Nagasaki Junshin Catholic University, Japan

Paper Information
Conference: ACE2024
Stream: Educational policy

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Posted by James Alexander Gordon