Abstract
Telemedicine has gained prominence as a valuable healthcare tool, especially for elderly populations. Leveraging digital technologies of video conferencing, phone calls, and text messaging enables remote access to healthcare services, reducing the need for in-person visits. This study explores the factors influencing telemedicine acceptance among elderly populations in Singapore. A literature review was conducted in PubMed, surrounding keywords “telemedicine,” “telehealth,” “opinion,” “elderly,” “older adults,” and “Singapore.” Studies published in English from 2014-2024 were included if they focused on telemedicine and elderly populations in Singapore. Included studies were analyzed for methodology, sample size, data collection methods, and key findings. The literature search yielded 18 studies which met the inclusion criteria for analysis. Telemedicine has seen increasing acceptance from elderly populations, particularly with reduced unnecessary hospital visits. Key factors influencing telemedicine acceptance include (i) user-friendliness; (ii) trust in healthcare providers and trust in their recommendations; (iii) perceived benefits of convenience, time-saving, and reduced infection risk; (iv) strong support systems from family members, caregivers, or healthcare providers. However, certain barriers to acceptance remain. Older individuals with lower levels of digital literacy may face challenges in utilizing telemedicine technologies. Additionally, concerns remain regarding the safety of medication delivery through remote means, particularly for patients requiring additional support. This study demonstrates the growing acceptance of telemedicine among elderly Singaporeans. Key factors influencing adoption include user-friendliness, trust in healthcare providers, and perceived benefits. Addressing limitations such as digital literacy, medication safety, and quality assurance is crucial to ensure sustainable and effective use of telemedicine for elderly.
Author Information
Cheryl Chong, Eastern General Hospital, Singapore
Ray Chong, National University of Singapore, Singapore
Jonathan Chng, National University Hospital, Singapore
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