Employee Willingness To Walk an Extra Mile at Work: Exploring the Enablers and Inhibitors of Job Crafting Behaviors


Since the introduction of the concept of job crafting, this employee-driven approach to job redesign has proved to be a promising area of research. While most research in this field has been quantitative, future work calls for an in-depth exploration of employee experiences of job crafting behaviors. Therefore, the present work is an exploratory study that analyses the employee's personal accounts of their job crafting activities. The sample consisted of employees from the Indian hospitality industry who were interviewed using a semi-structured interview schedule consisting of open-ended questions based on the construct's existing and established conceptualizations. The responses were analyzed using the content analysis approach to qualitative data analysis. Results exhibit the role of various factors that either facilitate or inhibit employee engagement in job crafting activities. The facilitators and inhibitors were then organized into different categories to provide a structured view of the identified variables. Overall, the conclusions derived, on the one hand, validate findings from prior works; our analysis, on the other hand, highlights a variety of novel and interesting insights. These insights may further guide scholars and practitioners to reassess and reform management practices and policies to eliminate the job crafting inhibitors to minimize the degree of detrimental impacts and strengthen the workplace environment in accordance with the identified enablers to ensure positive workplace outcomes.

Author Information
Tulika Mukherjee, Indian Institute of Technology Roorkee, India
Rajib Lochan Dhar, Indian Institute of Technology Roorkee, India

Paper Information
Conference: ACP2023
Stream: Industrial Organization and Organization Theory

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Posted by James Alexander Gordon