Understanding Help-Seeking Behavior Among Filipino University Students


There is an increase of mental health concerns among university students, compared to previous generations, as relationships and academic demands become more complex. The researchers explored students’ perceptions and the experiences they go through in seeking help, specifically problem awareness, decision to seek help and support system. 14 respondents from different colleges and universities in Metro Manila participated in this qualitative study. Thematic analysis was used to process data gathered from the interviews. Key results were help-seeking can come from both informal (family and friends) and professional help (counselors, psychologists), one’s outlook towards help-seeking can be connected to the individual’s decision to seek help and quality of support system is evident in the process of help-seeking, from problem recognition to decision to seek help. Hence, helpseeking behavior is an important psychological process to understand to effectively deliver counseling services and advocate progressive mental health programs in our universities and counseling centers. The findings highlight the crucial role of practitioners and policy makers to explore the relevance of its guidance programs in relation to the needs of the stakeholders, university students.

Author Information
Jaymee Abigail K. Pantaleon, De La Salle University, Philippines
Luzviminda L. Uy, De La Salle University, Philippines
Eduarda V. Dino, De La Salle University, Philippines

Paper Information
Conference: ERI2022
Stream: Engaging At-Risk Youth

This paper is part of the ERI2022 Conference Proceedings (View)
Full Paper
View / Download the full paper in a new tab/window

To cite this article:
Pantaleon J., Uy L., & Dino E. (2022) Understanding Help-Seeking Behavior Among Filipino University Students ISSN: 2435-1202 – The IAFOR Conference on Educational Research & Innovation: 2022 Official Conference Proceedings https://doi.org/10.22492/issn.2435-1202.2022.14
To link to this article: https://doi.org/10.22492/issn.2435-1202.2022.14

Video Presentation

Comments & Feedback

Place a comment using your LinkedIn profile


Share on activity feed

Powered by WP LinkPress

Share this Research

Posted by James Alexander Gordon