The user experience is well developed in the business world but less so in the world of Education. Hours of testing and development are spent on refining the best process by large companies like SAP and IBM to provide customers with the best experience that inspires confidence and develops the company brand. These processes are used as a standard when dealing with all clients and these lessons can be learned from these by the development of a quality decision matrix to establish real user needs, to avoid wasteful spending on procurement, and educating staff on strong educational course design criteria in order to facilitate the decision-making process before implementations are made in educational contexts. Considering the user experience and future technologies together will help avoid disruptive technologies impeding learning and implementations from being simply cosmetic in nature. This presentation will show a developed decision matrix that can be used in all educational contexts and can guide institutional decision-makers to make the best implementation possible for their learning institution. The matrix helps to minimize disruption for end users (learners) and maximize the potential for quality instruction and engagement by encompassing all current and future technologies based on the categorization of technologies and learner needs.
Anthony Brian Gallagher, Meijo University, Nagoya, Japan
Stream: Design, Implementation & Assessment of Innovative Technologies in Education
This paper is part of the IICEHawaii2018 Conference Proceedings (View)
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