Integrating Technology to Promote Learning and Teaching Management Through Coaching Process for Teachers in Bangkok Metropolitan Administration



Author Information

Chutiwat Suwatthipong, Sukhothai Thammathirat Open University, Thailand
Pimprapa Phanphai, Sukhothai Thammathirat Open University, Thailand

Abstract

This research aimed to (1) investigate technology usage behaviors for enhancing student learning within the Bangkok Metropolitan Administration (BMA) and (2) examine teachers' perceptions of technology utilization in instructional activities. The population included 13,331 BMA teachers and 127,854 upper elementary and lower secondary students. The sample comprised 52 teachers and 332 students. Data were collected over four months through a coaching process where teachers designed activities using Google Classroom, with coaches observing and providing feedback. Instruments included the Google Classroom system and questionnaires on students' technology experiences and teachers' opinions on Google Solutions (GS). Findings revealed that 34.04% of students frequently used technology for learning, favoring desktop computers (49.10%) and educational games (53.92%). Students most often used technology 1–2 times per week outside class (28.01%) and perceived technology as beneficial in practical contexts (52.41%). Desktop computers were primarily used in class (54.51%), while smartphones were preferred for out-of-class learning (59.33%). YouTube was the most used tool (60.54%), followed by Gmail and Google Search. Students also recognized meaningful teacher feedback (mean = 4.05, SD = 1.01). Most teachers reported GS saved time in grading, teaching, administration, consultation, and lesson planning, with 44.85% saving 1-5 hours weekly. Teachers strongly agreed GS helped students access information (mean = 4.38, SD = 0.60) and increased student engagement and enthusiasm (mean = 4.38, SD = 0.77). This study highlights the positive impact of integrating Google Solutions in enhancing teaching and learning within BMA schools.


Paper Information

Conference: ACEID2026
Stream: Primary & Secondary Education

This paper is part of the ACEID2026 Conference Proceedings (View)
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To cite this article:
Suwatthipong C., & Phanphai P. (2026) Integrating Technology to Promote Learning and Teaching Management Through Coaching Process for Teachers in Bangkok Metropolitan Administration ISSN: 2189-101X – The Asian Conference on Education & International Development 2026 Official Conference Proceedings (pp. 805-821) https://doi.org/10.22492/issn.2189-101X.2026.64
To link to this article: https://doi.org/10.22492/issn.2189-101X.2026.64


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