Investigating Mature Learners’ Experiences of Social Inequality Stemming From Digitalisation in Higher Education



Author Information

Eleni Meletiadou, London Metropolitan University, United Kingdom

Abstract

Globalization, digitalization, and rapid technological advancements have been widely acknowledged as major forces reshaping both the labor market and Higher Education Institutions (HEIs). Mature learning workers, however, often face specific challenges in adapting to these transformations, particularly in relation to digital skill development and their sense of belonging in increasingly digitalized learning and professional environments. This study investigates how HEIs can better support mature learners in overcoming barriers to digital literacy, addressing employment inequalities, and preparing effectively for future career pathways. Despite the growing body of research on digital education, the experiences and needs of mature students remain underexplored, especially within cross-national contexts. An exploratory, mixed-methods design was employed, drawing on data from 105 mature learners across three HEIs in Cyprus, Albania, and the United Kingdom. Data collection involved anonymous online surveys, semi-structured interviews, and focus groups. Quantitative results were analyzed using SPSS, while qualitative data underwent thematic content analysis. Findings highlight the dual role of digitalization as both a driver of opportunity and a source of exclusion. Participants reported concerns about insufficient institutional support, limited access to tailored training, and persistent inequalities shaped by age and gender. Nevertheless, evidence also revealed that inclusive pedagogical approaches and targeted interventions can significantly enhance mature learners’ digital competence, academic achievement, and employability prospects. The study offers practical recommendations for educators, policymakers, and employers to collaboratively develop strategies that foster digital literacy, belonging, and equitable participation of mature learners in higher education and beyond.


Paper Information

Conference: BCE2025
Stream: Higher education

This paper is part of the BCE2025 Conference Proceedings (View)
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To cite this article:
Meletiadou E. (2025) Investigating Mature Learners’ Experiences of Social Inequality Stemming From Digitalisation in Higher Education ISSN: 2435-9467 – The Barcelona Conference on Education 2025: Official Conference Proceedings (pp. 279-293) https://doi.org/10.22492/issn.2435-9467.2025.23
To link to this article: https://doi.org/10.22492/issn.2435-9467.2025.23


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Posted by James Alexander Gordon