Author Information
Yu-Ching Chen, Chinese Culture University, TaiwanYih-Jiun Lee, Chinese Culture University, Taiwan
Abstract
As financial instruments become increasingly complex, individuals need stronger financial literacy to mitigate risks—particularly amid growing interest in investment and the rise of scams such as those involving cryptocurrency. Traditional investment education often emphasizes theoretical frameworks while neglecting practical applications and real-world experiences, which can reduce learners’ motivation and engagement. Chatbots, powered by natural language processing, offer rich content, instant feedback, interactive dialogue, and personalized learning—fostering engagement, self-efficacy, and learning motivation. These features make chatbots a promising tool for investment education, especially for learners who may feel anxious about complex financial topics or fear making mistakes. However, despite their potential, research on the integration and effectiveness of chatbots in investment education remains limited, highlighting a need for further exploration. This study investigates the impact of integrating chatbot technology into investment education, focusing on learning performance, self-efficacy, cognitive load, and overall learning experience. A total of 23 university students participated in the experiment. The preliminary results indicate that students demonstrated improved learning performance and self-efficacy, experienced a relatively low level of cognitive load, and expressed a willingness to use chatbots in future learning. Students’ learning experiences will be further analyzed and discussed. These findings contribute to a deeper understanding of how chatbot technologies can be effectively incorporated into instructional design, guiding future pedagogical innovations.
Paper Information
Conference: ACE2025Stream: Design
This paper is part of the ACE2025 Conference Proceedings (View)
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To cite this article:
Chen Y., & Lee Y. (2026) Investigating the Impact of Chatbot Integration on Learning Effectiveness ISSN: 2186-5892 – The Asian Conference on Education 2025: Official Conference Proceedings (pp. 975-979) https://doi.org/10.22492/issn.2186-5892.2026.75
To link to this article: https://doi.org/10.22492/issn.2186-5892.2026.75
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