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Najwa Saba ‘Ayon, Rafik Hariri University, LebanonAbstract
Artificial intelligence (AI) has become increasingly pervasive across multiple domains: Industry, tourism, healthcare, and education among others. Recruitment is not an exception. In fact, Team IO (2023) states, “With AI becoming increasingly prevalent, it’s essential for both job seekers and employers to harness its potential to achieve better results in the hiring process.” In our AI-driven world, résumés are initially reviewed by AI-powered Applicant Tracking Systems (ATS), and only résumés that pass the initial AI screening in terms of keywords, formatting, and relevance to the job description are then considered by human recruiters. As a result, the most qualified candidates for the jobs cannot be considered unless their résumés pass the initial AI screening. Hence, it becomes essential to help undergraduate students, particularly English as a Foreign Language (EFL) learners, prepare their résumés to meet the linguistic and technological criteria. To this end, the researcher implemented an instructional intervention in her Professional English Communication Course. In more detail, she integrated AI tools, specifically ChatGPT 3.5 and Careerflow.ai, to train her fifty EFL undergraduates in optimizing their résumés for ATS initial screening, meet specific job descriptions, and hence increase their employability in AI-mediated recruitment contexts. The purpose of this paper is to share the instructional steps the researcher has followed, the outcomes of this intervention, and qualitative feedback from students. In this paper, the researcher will also discuss the limitations of these AI tools in résumé writing and emphasize the importance of human feedback and personalization in creating résumés.
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