Author Information
Waldir Siqueira Moura, Federal University of Rio de Janeiro, BrazilEdgar Delbem, Federal University of Rio de Janeiro, Brazil
Juliana Baptista dos Santos França, Federal University of Rio de Janeiro, Brazil
Angélica Fonseca da Silva Dias, Federal University of Rio de Janeiro, Brazil
Abstract
This article presents a study on the alignment of branches in a private education network with the foundational project. Using a BPMN and KPI-based approach, data were collected on student retention, graduation rates, average grades, and parent satisfaction. The results revealed a positive correlation between higher KPI scores and stronger alignment with the foundational project. The findings emphasize the importance of KPIs in monitoring and improving branch alignment. Strategies such as sharing best practices and providing ongoing training can enhance alignment across all units. This study contributes to understanding branch alignment in a private education network and underscores the value of KPIs and the BPMN approach.
Paper Information
Conference: ECE2025Stream: Design
This paper is part of the ECE2025 Conference Proceedings (View)
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To cite this article:
Moura W., Delbem E., França J., & Dias A. (2025) Evaluation of the Alignment of Branches in a Private Education Network: A Process Modeling (BPMN) and Key Performance Indicators (KPIs)-Based Approach ISSN: 2188-1162 The European Conference on Education 2025: Official Conference Proceedings (pp. 53-61) https://doi.org/10.22492/issn.2188-1162.2025.5
To link to this article: https://doi.org/10.22492/issn.2188-1162.2025.5
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