Online Platform to Help Children With Special Needs



Author Information

Anchleeporn Lopprasert, Ramkhamhaeng University, Thailand

Abstract

This research aimed to develop an online platform to support children with special needs in the New Normal era using a mixed-methods approach, primarily qualitative with supplementary quantitative methods. The study was conducted in three phases: (1) a needs assessment phase that gathered data through in-depth interviews with parents and caregivers to identify essential features for the platform, (2) a development phase that employed a hierarchical or tree-structured design to create the online platform, and (3) an evaluation phase to assess the platform's effectiveness and user satisfaction through focus groups and pilot testing. The findings revealed that the platform effectively met structural and accessibility requirements, with a user-friendly interface, compatibility with various electronic devices, and a visually appealing design. It offered four key services: educational content in articles and videos, online expert consultations, a Q&A channel, and a centralized database of special needs services in Thailand. These services were rated highly beneficial, providing broad support for children with special needs and their families. User feedback, with over 80% being parents of children with special needs, highlighted the platform’s ease of use and the significant value of its information and consultation services. The study demonstrated the platform's potential to enhance care for children with special needs and suggested its scalability for future development.


Paper Information

Conference: ACEID2025
Stream: Design

This paper is part of the ACEID2025 Conference Proceedings (View)
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To cite this article:
Lopprasert A. (2025) Online Platform to Help Children With Special Needs ISSN: 2189-101X – The Asian Conference on Education & International Development 2025 Official Conference Proceedings (pp. 943-950) https://doi.org/10.22492/issn.2189-101X.2025.76
To link to this article: https://doi.org/10.22492/issn.2189-101X.2025.76


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Posted by James Alexander Gordon