Abstract
One problem for hospital visitors is getting lost in the hospital, especially when visiting for the first time because of its large size, complex layout, and many sections. This research focuses on decreasing the way in the hospital by developing video clips and maps for navigation by using the concept of User Experience (UX)). Fifty participants joined in this research. We compared the emotion with four positive - neutral - negative emotions: (1) Interesting - Boring (2) Friendly - Not friendly (3) Clam - Anxious (4) Happy -Sad. The results show that the respondents feel positive about both navigation methods. However, using video clips makes the respondents more satisfied than using maps.
Author Information
Ponnapa Musikapun, Naresuan University, Thailand
Nichakorn Noipan, Naresuan University, Thailand
Atcharapon Kankian, Naresuan University, Thailand
Manita Wongkaew, Naresuan University, Thailand
Rattanawadee Yayong, Naresuan University, Thailand
Witchayaphorn Khamsing, Naresuan University, Thailand
Paper Information
Conference: ACSS2024
Stream: Psychology & Social Psychology
This paper is part of the ACSS2024 Conference Proceedings (View)
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To cite this article:
Musikapun P., Noipan N., Kankian A., Wongkaew M., Yayong R., & Khamsing W. (2024) Investigating the Impact of User-Friendly Video Guides on Emotional States During Hospital Navigation ISSN: 2186-2303 – The Asian Conference on the Social Sciences 2024: Official Conference Proceedings (pp. 579-586) https://doi.org/10.22492/issn.2186-2303.2024.50
To link to this article: https://doi.org/10.22492/issn.2186-2303.2024.50
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