How Empathic Communication Is Conducted in the First Encounter: A Cognitive-Pragmatic Analysis of Clinical Interviews by American Medical Students

Abstract

Medical and healthcare universities often use simulated patients (SPs) in simulation practicums, which provide students with important opportunities to develop their interactional competencies. A total of 30 clinical interviews were extracted from the audio recordings. The interactions between American medical students (MSs) and SPs were examined aiming to clarify the process of building empathic communication from a linguistic point of view, especially from a cognitive-pragmatic perspective. In other words, the focus of the analysis was on the utterances and their interrelationship with the emotional involvement of each participant. Positive emotions associated with laughter, as well as positive evaluative statements, were identified and these formed the cornerstone of the analysis. In some sessions, a question-response interaction involving a basic medical questionnaire may provide a more extended and developed interaction on a specific topic. In such cases, a sense of closeness and intimacy emerges, and that aids in building empathy. A cognitive-pragmatic theoretical framework will also be used to clarify the mechanisms by which verbal exchanges of intimacy and laughter trigger positive emotions, as appropriate.



Author Information
Risa Goto, Kansai Gaidai University, Japan
Hiroko Shikano, Jichi Medical University, Japan

Paper Information
Conference: IICE2024
Stream: Educational Research

This paper is part of the IICE2024 Conference Proceedings (View)
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To cite this article:
Goto R., & Shikano H. (2024) How Empathic Communication Is Conducted in the First Encounter: A Cognitive-Pragmatic Analysis of Clinical Interviews by American Medical Students ISSN: 2189-1036 – The IAFOR International Conference on Education – Hawaii 2024 Official Conference Proceedings https://doi.org/10.22492/issn.2189-1036.2024.26
To link to this article: https://doi.org/10.22492/issn.2189-1036.2024.26


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Posted by James Alexander Gordon