Abstract
The elderly population has experienced a significant financial and psychological impact from cyber abuse, particularly during and after COVID-19. This heightened vulnerability is primarily due to the rapid shift of essential services - such as Internet banking, telemedicine, and online shopping - to digital platforms, leaving many older adults unprepared and reluctant users of these technologies. To understand this phenomenon, we conducted an inductive analysis of literature reviews across multiple technical and socio-behavioral disciplines related to cyber abuse among older adults. Our findings revealed that social engineering attacks often exploit vulnerabilities associated with socio-behavioral traits unique to this demographic. Furthermore, we utilized reflexive thematic analysis to examine and interpret victims' accounts of cybercrime incidents, identifying patterns, relationships, and the influence of situational variables on their cyber situational awareness. This research informs the development of personalized countermeasures based on cyber phenomics to enhance cyber situational awareness and mitigate social engineering threats for the elderly population.
Author Information
Jacob Vargis, Marymount University, United States
Diane Murphy, Marymount University, United States
Paper Information
Conference: EGen2023
Stream: Resilience
This paper is part of the EGen2023 Conference Proceedings (View)
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To cite this article:
Vargis J., & Murphy D. (2023) Mitigating Social Engineering Attacks on the Elderly: Personalized Countermeasures to Enhance Cyber Situational Awareness ISSN: 2435-4937 The European Conference on Aging & Gerontology 2023: Official Conference Proceedings https://doi.org/10.22492/issn.2435-4937.2023.5
To link to this article: https://doi.org/10.22492/issn.2435-4937.2023.5
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