Communication Barriers in Times of Pandemic


The study sought to determine the communication barriers among students of Capiz State University, Mambusao Satellite College, in learning during this pandemic. The study used descriptive and qualitative methods. An in-depth interview using a semi-structured questionnaire served as the researcher's data-gathering instrument. Eight students who served as study participants were chosen based on the researcher's criteria.
Results showed that students and teachers communicated through cell phones and social media sites like Facebook with the help of the internet. The module-related matter was the primary concern the students discussed with their teachers. The students always started the conversation with the teachers due to their schedules and time availability. Thus, the students discussed only matters they could not understand and asked them in the proper manner. The researchers identified communication barriers, including psychological, organizational, physical, and emotional barriers to communication.
Based on the study's results, it is recommended that students and teachers continue to communicate and enhance connection and collaboration despite the pandemic. Teachers must promote creativity in the new normal classes, and intervention activities may be conducted to help the students overcome these identified communication barriers.

Author Information
Maria Aurora Victoriano, Capiz State University, Philippines

Paper Information
Conference: ACEID2023
Stream: Learning Experiences

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Posted by James Alexander Gordon