Developing a Framework for Using Online Feedback on Teaching Effectiveness to Improve Student Learning


Student feedback on teaching is typically received from formal end-of-course evaluations with the purpose of giving insights into the effectiveness of a lecturer’s teaching. However, such evaluations are usually summative, and the timing of their administration restricts any teaching adjustments that could have been done earlier in the course. This study investigated the development of an effective framework to obtain student feedback on lecturers’ teaching effectiveness for formative purposes at suggested intervals over the duration of the course. The participating lecturers set up and conducted online student surveys via the institution’s learning management system and performed data analysis to gain formative insights. The lecturers were from different subject specialisations and a mixed-method study was employed, with a quantitative and qualitative survey and semi-structured group interviews to get their perceptions. A focus group discussion was also held with a random sample of students to obtain their views on giving student feedback to their lecturers with this approach. From the descriptive analysis and content analysis of the data, we were able to propose a framework for obtaining student feedback that may inform lecturers on the efficacy of their teaching practices and enable them to enhance student learning. The findings also revealed several challenges to scaling-up the use of the framework, such as time-consuming data analysis and students doing too many surveys.

Author Information
Gavin Lee, Singapore Polytechnic, Singapore
Ahmad Al-Mahir Abu Bakar, Singapore Polytechnic, Singapore

Paper Information
Conference: SEACE2023
Stream: Teaching Experiences

This paper is part of the SEACE2023 Conference Proceedings (View)
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To cite this article:
Lee G., & Bakar A. (2023) Developing a Framework for Using Online Feedback on Teaching Effectiveness to Improve Student Learning ISSN: 2435-5240 The Southeast Asian Conference on Education 2023: Official Conference Proceedings
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Posted by James Alexander Gordon