University ESL Students’ Challenges and Insights Towards Online Learning Amidst COVID Pandemic


The sudden change of English language learning and teaching from face-to-face classroom interaction to blended learning activities using digital platforms has initiated numerous challenges for English as Second Language (ESL) students in the various universities in the Philippines including Mindanao State University- Marawi City; hence, examining these learners’ challenges and their insights of the online learning activities is extremely necessary. This study, therefore, aimed to identify and analyze the ESL students’ challenges and insights in online learning during the COVID-19 pandemic. Utilizing the data collected using selfwritten reflections and semi-structured interviews from two hundred thirty-seven (237) University ESL learners, the results revealed that the primary challenges faced by the learners include poor/weak/slow/unstable/unreliable internet connection, lack of time management, financial problems, mental health issues and lack of motivation and engagement. Such results further depicted several valuable insights from the students to cope with those challenges such as a change of perspectives and habits like having a positive outlook on the situation by accepting and embracing the new normal way of learning, managing their time properly, and strengthening social support. Finally, the outcomes of this study contribute to providing understanding as well as awareness for English teachers, ESL students, and school administrators to enhance and advance the efficiency of online teaching and learning activities, especially in times of crisis.

Author Information
Johara D. Alangca-Azis, Mindanao State University, Philippines

Paper Information
Conference: BCE2022
Stream: Learning Experiences

This paper is part of the BCE2022 Conference Proceedings (View)
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To cite this article:
Alangca-Azis J. (2022) University ESL Students’ Challenges and Insights Towards Online Learning Amidst COVID Pandemic ISSN: 2435-9467 – The Barcelona Conference on Education 2022: Official Conference Proceedings
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Posted by James Alexander Gordon