Abstract
Since the start of the pandemic, the University of Massachusetts Global (UMG), like all virtual and dispersed learning institutions of Higher Education, has been forced to adapt to unplanned cycles of change. UMG is committed to improving the learning environment based on a combination of data points, like student feedback and performance and the evolving demands of the job market.
Due to the unusual circumstances created by the pandemic, we at the School of Business listened with greater intent and widened the scope of information gathering during this time. What we have discovered are the ways in which student learning consequent learning structures will and will need to involve post-pandemic. This presentation will share the common themes extrapolated from this extraordinary data-gathering effort. During this presentation, we will share the thematic findings of studying student feedback of over 250 courses. With this deeper insight into the evolving needs of students, we have begun the process of reinventing supportive learning structures that foster, inspire and lead to student resilience in this post-pandemic phase.
Author Information
Laura Galloway, University Massachusetts Global, United States
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