Effectiveness of Bite-Sized Learning for Organisations: The Certis Continuing Professional Development Case Study


Bite-sized learning has been touted to be the next best thing for Learning & Development professionals in large organisations. With access to digital devices and digital apps, and with adult learners becoming more savvy and less interested in long durations of courses or learning programs due to falling attention spans (Clark, et. al.), bite-sized lunch and learn programs have taken on a new focus in corporate organisations. However, there have been very little research and effectiveness testing done in organisations to measure the learning effectiveness and application through such programs. This article provides such a learning effectiveness testing for a Continual Professional Development (CPD) program, jointly organised by Certis Corporate University and Institute of Adult Learning Singapore, conducted over three lunch time sessions for close to thirty personal assistants and executive assistants from Singapore, Hong Kong and Australia in a global security technology company. Pre and post testing was conducted and results analysed along with qualitative and quantitative insights from the learners and their supervisors to determine the effectiveness and application of learning at work. Results from the study show positive data reflected, with over 40% moving from agree to strongly agree in achieving learning outcomes and over 80% qualitative responses acknowledging direct application and improvement at work. The findings from this study will be useful for corporate companies and organisations that want to design better bite-sized programs that are engaging and effective in helping their people learn at work and improve their work performance, without committing long duration of hours into training.

Author Information
Kenneth Tan, Certis Corporate University, Singapore

Paper Information
Conference: PCE2022
Stream: Teaching Experiences

This paper is part of the PCE2022 Conference Proceedings (View)
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To cite this article:
Tan K. (2022) Effectiveness of Bite-Sized Learning for Organisations: The Certis Continuing Professional Development Case Study ISSN: 2758-0962 The Paris Conference on Education 2022: Official Conference Proceedings https://doi.org/10.22492/issn.2758-0962.2022.9
To link to this article: https://doi.org/10.22492/issn.2758-0962.2022.9

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Posted by James Alexander Gordon