The Rising Importance of Soft Skills for IT-Students: Working Online in Agile Globally Distributed Teams During the Pandemic

Abstract

During the current pandemic, globally distributed software development teams have had to adapt their communication strategies. IT-students will need to learn new soft skills during their university studies. This work presents results from qualitative interviews of IT professionals during the current pandemic. Specific problems in adapting to remote, online work were identified. Although technical hurdles could be rapidly solved by acquiring new hardware and software, problems in online communication proved much more difficult. Soft skills, such as resolving team conflicts and intercultural communication, were judged to have an increased importance during the pandemic. These results will be used to define requirements for a university course to teach students the skills necessary to work in globally distributed, agile software development teams.



Author Information
Yana Moroshan, Nuremberg Institute of Technology, Germany
Patricia Brockmann, Nuremberg Institute of Technology, Germany

Paper Information
Conference: PCE2022
Stream: International Education

This paper is part of the PCE2022 Conference Proceedings (View)
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To cite this article:
Moroshan Y., & Brockmann P. (2022) The Rising Importance of Soft Skills for IT-Students: Working Online in Agile Globally Distributed Teams During the Pandemic ISSN: 2758-0962 The Paris Conference on Education 2022: Official Conference Proceedings https://doi.org/10.22492/issn.2758-0962.2022.5
To link to this article: https://doi.org/10.22492/issn.2758-0962.2022.5


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