Effective e-Learning for a Global Workforce: Designing with Cultural Competency

Abstract

Digital transformation has introduced multinational corporations to innovative technologies that provide accessibility to a global workforce. One area of business that is influenced by this transformation is digital learning. Multinational corporations are designing e-learning for a global workforce, yet little is known about how e-learnings are designed or its effectiveness. Research has shown that the success of e-learning for a global audience requires cultural competence during the design phase. Research has also shown that multinational corporations commonly use the ADDIE design model when developing training. This research aims to understand if multinational corporations using the ADDIE design model considers cultural competencies during the design process and how effective those e-learnings are to a global workforce. An online survey will be created and sent via LinkedIn to Learning and Development professionals and employees working for a multinational corporation. The survey will identify which cultural competencies are considered during the design phase, which cultural competencies should be considered, how training effectiveness is measured, and the effectiveness of e-learnings created for a global workforce. The survey results will determine how multinational corporations create e-learning for a global audience and if there is a correlation between cultural competency during the e-learning design phase and training effectiveness. Furthermore, results will inform Learning and Development professionals which cultural competencies to consider during e-learning design and the effectiveness of e-learning created for a global audience.



Author Information
Byron Pulu, University of Hawai’i, United States
Michael Menchaca, University of Hawai’i, United States

Paper Information
Conference: IICEHawaii2021
Stream: Design

This paper is part of the IICEHawaii2021 Conference Proceedings (View)
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Posted by amp21