Covid-19 pandemic has caused a new norm in operational procedures of organizations, businesses, and even to our daily routines. The education sector also has been impacted by this pandemic, causing its core business in Teaching and Learning (TnL) to shift from conventional to an online platform. This paper presents our teaching experience of four (4) different courses with a total number of one hundred and fourteen (114) students. Each student comes from a different background that requires further attention and recognition of their diversity to ensure the continuity of the learning process in a pandemic situation. These differences are categorised into three main aspects. First, determine the academic qualifications where some first-year students enrolled from the matriculation programme, and some had a diploma before continuing into their degree programme. Second, there are students who worked as frontliners such as police and armed forces, and they faced constraints in learning time due to the implementation of the Movement Control Order (MCO). Third, the students are facing difficulties in accessing the internet. Therefore, the course delivery and assessments have been tailored and aligned to cater to these differences. The synchronous and asynchronous approach in online learning has been conducted alternately to deliver the course content. Apart from that, peer learning has also helped in enhancing their understanding. Hopefully, this endeavour could acknowledge the diversity of students and to ensure to achieve the learning outcome of each course. The impacts, challenges, and suggestions for improvements relating to appreciating the diversity of students in TnL are also discussed in this paper.
Nazmona Mat Ali, University of Technology Malaysia, Malaysia
Norasnita Ahmad, University of Technology, Malaysia, Malaysia
Suraya Miskon, University of Technology, Malaysia