A Framework for Matching the Competencies of Hospitality Graduates with Expectations from Industry in the Ghanaian Context

Abstract

Purpose: The purpose of this paper is to match the skills and competencies of hospitality graduates with the expectations from industry in the Ghanaian context.
Design/Methodology/Approach: The study adopts pragmatist philosophical paradigm which employs mixed methods based on both positivist and interpretivist epistemologies approach to collect data from key stakeholders of the hotel industry and the hospitality school. With the mixed method, the research will use in-depth interview to collect data from industry practitioners and lecturers whilst survey will be based on structured questionnaire for students and graduates working in the industry. Participatory observational studies will be used to explore the best practices in the industry.
Findings: Findings would be used to build a competency framework for hospitality programs at the Ghana Technical Universities.
Research Limitations/implications: This research identifies the need to match what is taught in the Universities with the expectation of the industry and is limited to the hospitality and tourism industry
Practical Implication: The gaps between the University hospitality curriculum and the industry are identified and a framework built to fill the gap.
Originality/Value: This research work will assist in the review of the hospitality curriculum and enhance the proposed Competency Based Teaching for the new Technical Universities in Ghana.



Author Information
Vida Commey, Central University of Technology, South Africa
Desere Kokt, Central University of Technology, South Africa
Johan Hattingh, Central University of Technology, South Africa

Paper Information
Conference: ECE2019
Stream: Higher education

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