Universities and scientific institutions cannot be studied efficiently enough, based on the methods and tools used by business consultants, as they do not meet the functional and hierarchical structures of higher education institutions as expert organizations. As a result, many consulting projects in the area of organizational development are not as successful as they could be.Looking at universities as organizations in terms of efficiency, profitability and effectiveness, as one would do with a business in the private sector, it does not do justice to the universities. (Altvater 2007, p. 14). This has an impact on the dynamics and implementation of counseling and change processes in higher education.Research question: What are the critical conditions for success and obstacles to organizational development processes in universities conducted by external consulting firms both on the university and the consulting side?The aim of this work is to develop working conditions and obstacles for counseling processes in universities, on the basis of which recommendations for external consulting processes in universities are drawn up. For this purpose, the implementation of organizational consulting processes by external consultants in the field of higher education will be examined.
Christian-Alexander Klinke, Carl von Ossietzky Universität Oldenburg, Germany
Stream: Higher education
This paper is part of the ECE2018 Conference Proceedings (View)
View / Download the full paper in a new tab/window