Supporting Pasifika Learners in New Zealand Tertiary Education: Strengths-Based Pastoral Care Practices to Enhance Pasifika Learner Wellbeing and Educational Outcomes

Author Information

Krishan Mani, Manukau Institute of Technology, New Zealand
Anamua Lole, Manukau Institute of Technology, New Zealand

Abstract

Pastoral support influences learner wellbeing but inconsistent support, limited transparency and confidentiality concerns can reduce its effectiveness. This study investigates effective pastoral care strategies for Pasifika learners, focusing on identifying core pastoral practices and understanding their relationship to learner wellbeing for enhancing educational outcomes. An online survey of Pasifika tertiary students received 20 responses from students enrolled in both part-time and full-time study in the areas of early childhood teaching and tertiary teaching. The research team used a pragmatic methodology combining Pasifika and Western perspectives, starting with a literature review and beginning talanoa (conversations) through an online survey. The findings reveal that effective pastoral care for Pasifika learners is fundamentally relational, holistic, and culturally grounded. Learners identified regular check-ins, academic guidance, and emotional support as the most valued forms of assistance. Feeling understood as Pasifika learners emerged as a central theme, with an emphasis on the importance of cultural recognition, respectful relationships, in environments free from discrimination. Pastoral support strongly influenced wellbeing, particularly emotional stability, motivation and mental health. Learners described how culturally safe pastoral practices foster a sense of belonging, strengthen inner mana (empowerment), and create confidence to engage in learning. The research demonstrates a clear connection between culturally responsive pastoral practices and improved wellbeing outcomes for Pasifika learners. It underscores the value of teachers' cultural capability, authentic relationship building, and dedicated Pasifika support roles. The findings support the development of pastoral models that honour Pasifika values, identity, and community, contributing to enhanced learner wellbeing and educational outcomes.

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• Category: Learning Experiences, Student Learning & Learner Diversity

Posted by James Alexander Gordon

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