Revitalizing Tried and Tested Student Support Practices in Open Distance Learning: A Case Study of UNISA

Abstract

The purpose of this case study was to revitalize tried and tested student support practices in open distance learning at the University of South Africa (UNISA) which is a Comprehensive Open Distance Electronic Learning (CODEL) institution. The approach involved a review of the literature on student support practices. The study found that UNISA had a range of support practices that were effective but needed to be improved and better integrated. The study recommended that UNISA implement an integrated student support model that is responsive to students' needs, enhances student engagement, and enables students to succeed in their academic pursuits. The study concluded that UNISA should leverage its existing student support practices, such as tutoring and mentoring, while also implementing new initiatives, such as a student success center and an online support portal, to provide comprehensive and accessible student support services.



Author Information
Stephina Modiegi Ntsoane, University of South Africa, South Africa

Paper Information
Conference: PCE2024
Stream: Learning Experiences

This paper is part of the PCE2024 Conference Proceedings (View)
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To cite this article:
Ntsoane S. (2024) Revitalizing Tried and Tested Student Support Practices in Open Distance Learning: A Case Study of UNISA ISSN: 2758-0962 The Paris Conference on Education 2024: Official Conference Proceedings (pp. 367-378) https://doi.org/10.22492/issn.2758-0962.2024.29
To link to this article: https://doi.org/10.22492/issn.2758-0962.2024.29


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Posted by James Alexander Gordon