The Implementation of Electronic Transactions as Seen from the Consumer Protection Law


Nowadays, the development of information technology and telecommunications has resulted in the various services of existing telecommunication facilities, as well as the products of sophisticated information technology which are able to integrate with the information media. Computer as a tool of people which is supported in the technology development makes the trade to be smooth and easy to access by any person or company. Until today, the numbers of internet users in Indonesia, approximately, are 5 million people. The problem in this research is, how the implementation of electronic transactions seen from the Consumer Protection Law in Indonesia. The method that be used in this research is juridical normative and descriptive analysis using a qualitative approach to see and analyze the legal norms (normative analysis) in an existing legislation. The obtained results that the conduct of electronic transactions in the development of online business in Indonesia is very rapid; it encompasses a wide range of business. In Indonesia, lots of sites have been starting to go international and they have millions of members and thousands of visitors each day. Many of these sites are not only pure online business, but they are also semi online and offline business. For offline business, they just use the internet for online marketing. In other words, online business in Indonesia has been known and taken into account in the world. Whereas in the Consumer Protection Law of electronic transactions in Indonesia today, is still a lot of consumers who just only know that the electronic transactions are limited as a shopping on the internet, without trying to understand the conditions that made by the trader. While consumers have always been on the wrong position, they must pay for the disadvantages in the electronic transactions.

Author Information
Nining Latianingsih, Politeknik Negeri Jakarta, Indonesia
Iis Mariam, Politeknik Negeri Jakarta, Indonesia

Paper Information
Conference: ACSET2013
Stream: Education

This paper is part of the ACSET2013 Conference Proceedings (View)
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To cite this article:
Latianingsih N., & Mariam I. (2014) The Implementation of Electronic Transactions as Seen from the Consumer Protection Law ISSN:2188-272X – The Asian Conference on Society, Education and Technology 2013 – Official Conference Proceedings
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Posted by James Alexander Gordon