Quality of Contact between Community Members and Bangkok Metropolitan Police


This research was conducted in August 2012, using a survey questionnaire from a data sample of 15,000 Bangkok civilians, Thailand.  It aims to compare the level of quality of contact between community members and the police, which can be considered an important factor that could support the community policing concept.  The results was based on community members' perception towards the police as they interact with the latter in five different roles of responsibility, particularly on: 1) Crime Prevention and Suppression 2) Traffic 3) Investigation 4) Interrogation, and 5) Administrative Affairs.  As expected, the results using a one-way ANOVA found that the quality of contact between the public and Administrative Police was at the highest level, however, it was not significantly different to that of Investigation and Interrogation functions of the Police.  Interestingly, result show that the level of quality of contact between the public and Traffic Police and Crime Prevention and Suppression Police was significantly less than the other three.  The discussion of the results is included in the study as well as the recommendations for the Thai Police. 
Keywords: community policing, quality of contact, Thai police

Author Information
Kasemsarn Chotchakornpant, National Institute of Development Administration, Thailand

Paper Information
Conference: ACCS2013
Stream: Cultural Studies

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Posted by amp21