Author Information
Dennis Gamble, Bangkok University International, ThailandYusaku Saito, Bangkok University International, Thailand
Kristian Gotthelf, Bangkok University International, Thailand
Abstract
This exploratory research study aims to investigate the use of Generative Artificial Intelligence (GAI) tools by university students in social interactions within intercultural settings, with a focus on their usage outside the classroom. The main research question for this research was to investigate how international university students utilise GAI tools in cross-cultural social contexts and assess their impact on intercultural communication. A questionnaire was specifically developed to gather data from 287 students participating in international bachelor’s degree programs at a private university in Thailand. Findings show that the main usage of GAI was for language and communication, social interactions and cultural understanding, trust and information reliability, as well as a balanced and critical approach to GAI. The researchers recommend universities develop a structured support system, create an awareness program about GAI tools, and integrate GAI tools into existing cultural integration programs.
Paper Information
Conference: ECAH2025Stream: Other Humanities
This paper is part of the ECAH2025 Conference Proceedings (View)
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To cite this article:
Gamble D., Saito Y., & Gotthelf K. (2025) The Influence of Generative AI Tools on Students’ Social Interactions in Intercultural Settings ISSN: 2188-1111 – The European Conference on Arts & Humanities 2025: Official Conference Proceedings (pp. 381-397) https://doi.org/10.22492/issn.2188-1111.2025.32
To link to this article: https://doi.org/10.22492/issn.2188-1111.2025.32
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