Trends in Shifting Online Media Coverage: A Big Data Analysis of the National Data Center Hacking Issue in Indonesia



Author Information

Riki Rachman Permana, Universitas Gadjah Mada, Indonesia

Abstract

Online media coverage of national cybersecurity issues demonstrates complex dynamics in shaping public perception and influencing crisis management. This study aims to analyze the shifting patterns of online media coverage regarding the 2024 National Data Center breach case and identify factors influencing these narrative changes. Using Shoemaker and Reese's Hierarchy of Media Influences Model as a theoretical framework, this research applies big data analysis to 1,247 articles from national online media outlets during June 20 - July 20, 2024. Text mining and sentiment analysis methods were employed to identify patterns of narrative shifts and news tone. The findings reveal three distinct phases in coverage evolution: a panic phase dominated by negative tone (83%), an investigative phase with more balanced tone distribution, and a constructive phase dominated by positive tone (55%). These shifts were influenced by complex interactions between investigation developments, government response, and public pressure. This study contributes to the development of data-driven crisis communication strategies and better understanding of online media dynamics in covering national security issues.


Paper Information

Conference: ACAH2025
Stream: Media

This paper is part of the ACAH2025 Conference Proceedings (View)
Full Paper
View / Download the full paper in a new tab/window


Comments & Feedback

Place a comment using your LinkedIn profile

Comments

Share on activity feed

Powered by WP LinkPress

Share this Research

Posted by James Alexander Gordon