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Riki Rachman Permana, Universitas Gadjah Mada, IndonesiaAbstract
Online media coverage of national cybersecurity issues demonstrates complex dynamics in shaping public perception and influencing crisis management. This study aims to analyze the shifting patterns of online media coverage regarding the 2024 National Data Center breach case and identify factors influencing these narrative changes. Using Shoemaker and Reese's Hierarchy of Media Influences Model as a theoretical framework, this research applies big data analysis to 1,247 articles from national online media outlets during June 20 - July 20, 2024. Text mining and sentiment analysis methods were employed to identify patterns of narrative shifts and news tone. The findings reveal three distinct phases in coverage evolution: a panic phase dominated by negative tone (83%), an investigative phase with more balanced tone distribution, and a constructive phase dominated by positive tone (55%). These shifts were influenced by complex interactions between investigation developments, government response, and public pressure. This study contributes to the development of data-driven crisis communication strategies and better understanding of online media dynamics in covering national security issues.
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Conference: ACAH2025Stream: Media
This paper is part of the ACAH2025 Conference Proceedings (View)
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To cite this article:
Permana R. (2025) Trends in Shifting Online Media Coverage: A Big Data Analysis of the National Data Center Hacking Issue in Indonesia ISSN: 2186-229X – The Asian Conference on Arts & Humanities 2025 Official Conference Proceedings (pp. 253-261) https://doi.org/10.22492/issn.2186-229X.2025.20
To link to this article: https://doi.org/10.22492/issn.2186-229X.2025.20
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