Mobile Phone Use Among Indonesian Elderly People and Its Obstacles


Background: Mobile phone users among Indonesian elderly people experienced the highest increase in the last 5 years. This increase was 3.6% from 43.08% in 2019. Mobile phone is useful for the elderly. We explored the way the Indonesian elderly people use mobile phone and its obstacles.
Methods: This descriptive research included fifty elderly people in Bantul (Yogyakarta) and Sragen (Central Java), aged ≥ 60 years, without severe visual impairment, hearing loss or cognitive impairment.
Results: The mean age was 68.92 ± 5.4 years. Fifty-two percent of them are female and 48% others are male. They are mostly traders (48%) and retirees (40%). Most of them are high school graduates (48%). Their most common reason for using mobile phone is to communicate with their family (80%), to access health information (50%) and to prevent stress (38%). Their favorite activities include voice call (46%), social media (30%), browsing the internet/YouTube (18%) and video call (6%). The most preferred social media is WhatsApp (90%). They use their phones almost every day (96%) and less than 30 minutes per session (54%). The obstacles are too complicated machines (48%), expensive prices (24%), unclear images (16%) and easily damaged device (12%). They solve the problems by asking their family members for help (44%), seeking information on their own (42%), and asking their friends for help (14%).
Conclusion: Mobile phone provide benefits for the elderly, especially for communicating with family and accessing health information. Support and training can help them overcome their obstacles to using mobile phones.

Author Information
Arfik Setyaningsih, Gadjah Mada University, Indonesia
I Dewa Putu Pramantara, Gadjah Mada University, Indonesia
Probosuseno, Gadjah Mada University, Indonesia
Eko Aribowo, Gadjah Mada University, Indonesia

Paper Information
Conference: EGen2023
Stream: Entrepreneurship/Silver Economy

This paper is part of the EGen2023 Conference Proceedings (View)
Full Paper
View / Download the full paper in a new tab/window

To cite this article:
Setyaningsih A., Pramantara I., Probosuseno ., & Aribowo E. (2023) Mobile Phone Use Among Indonesian Elderly People and Its Obstacles ISSN: 2435-4937 The European Conference on Aging & Gerontology 2023: Official Conference Proceedings
To link to this article:

Virtual Presentation

Comments & Feedback

Place a comment using your LinkedIn profile


Share on activity feed

Powered by WP LinkPress

Share this Research

Posted by James Alexander Gordon