Knowledge Management as a Catalyst to Building Resilient and Effective Human Capital in Manufacturing Companies


The study argues that human capital development is more effective if it is done from a knowledge management perspective which helps to shape attitudes and foster ethical values for higher productivity. Human capital is central to productivity in an economy and if well groomed, result in sustainable development of a society. Human cultures vary, but application of knowledge management perspectives lead to cooperation, collaboration, team work and understanding that all people desire to live in a safe and secure world. Knowledge management is an idea-generating process that must be shared within the organization through tacit means or knowledge which leads to the alignment and integration of human resources’ skills, competences and abilities to the positions held by the various incumbents in the organization. Knowledge management also implies the product value and features should match the cultural and physical inclinations of that community for it to be of any use or market value. Thus, fusion of knowledge management into human capital development leads to development of employees who are able to make decisions in uncertain scenarios and make organizations successful. This was a case study of twenty manufacturing companies and both qualitative and quantitative instrumentation were used. The study found out that use of knowledge management as discipline to guide policy formulation and decisions in organizations was a farfetched idea. No organization used knowledge as one of the co-competences. The study recommends use of research to create knowledge so that decisions are made based on empirical evidence.

Author Information
Charles Mazhazhate, Bindura University of Science Education, Zimbabwe
Tafadzwa Mudondo, Harare Polytechnic, Zimbabwe

Paper Information
Conference: ACE2019
Stream: Knowledge Creation

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Posted by James Alexander Gordon