The mission of higher education institutions is to produce quality graduates as what society expects. To ensure the institutions accomplish such mission, they have to continuously improve their performances based on quality assurance standards at national or international levels. Achieving to comply with these standards reflects the quality of institution administration, academic functions, and outcomes. Administrators, faculty members, and staff play roles in delivering quality assurance tasks which require systematic planning, implementation, assessment and development processes. Their success significantly depends on institution culture, which creates a considerable impact on quality assurance systems while their leaders shape institution culture. This paper aims to identify to what extent institutional leaders affect the achievement of quality assurance standards and to determine their roles to enhance quality culture in higher education. The selected data were from scholarly published articles related to leadership influencing quality culture in higher education and quality assurance systems from the year 2000 onwards. The data analysis was through qualitative content analysis. The findings demonstrated what leadership functions and roles are effective to encourage administrators, faculty members, and staff to improve and develop their performances in alignment with expected outcomes and goals of institutions while achieving national or international quality assurance standards. Through synergistic collaboration under the strategic leadership, higher education institutions can improve and sustain quality culture enabling authentic quality development of education responding to stakeholders’ needs.
Kanog-on Rungrojngarmcharoen, Assumption University, Thailand
Stream: Educational Policy, Leadership, Management & Administration
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