A Case Study on the School Counselor’s Work Predicaments at Elementary Schools in Xinzhung District, New Taipei City


This study aims to investigate the Work Difficulties and Social Support of New Full-time Counselors in junior high school, and then to provide some practical suggestions to the situation. This study adopted a qualitative research method. The subjects were six full-time junior high school counselors who were selected by purposeful sampling from Xinzhung District, New Taipei City. Semi-structured interview was applied for data collection. In addition, the study acquires five consulting directors' and thirteen home teachers' questionnaire data in five elementary schools. Through the analyses of the interview transcripts, the study aims at four dimensions: the work load, the social relation problems and communication, the sense of achievement and identification from work, role ambiguity and conflict. The primary findings of the study are summarized below: 1. The work load: The promotion of three-stage consultation, developmental consultation, interventional consultation, consultations between parents and teachers, professional improvement, and so on. It is a heavy load to confront all sorts of problems and complicated work. 2. The social relation problems and communication: It may cause some problems about relation and communication between people for the novice counselors due to unfamiliarity with the school culture. If they have active personality and are good at communicating, the counselors can adapt to it quickly, without a problem, under the guidance of the consulting director and group leader. 3. The sense of achievement and identification from work: The counselors gain a sense of achievement and identification from colleagues' support and the slight training effect on students. Moreover, they can more

Author Information
Mei-Fang Wang, Vanung University, Taiwan
Po-Hsun Shih, Vanung University, Taiwan
Yu-Chung Lin, Vanung University, Taiwan
Tzu-Shan Cheng, National Taiwan Normal University, Taiwan

Paper Information
Conference: ACE2015
Stream: Special education

This paper is part of the ACE2015 Conference Proceedings (View)
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Posted by James Alexander Gordon