Building Academic Staff Portfolio to Increase Employee Retention: A Case Study of a Thai University

Abstract

The competition to retain the best employees, specifically learned and research-active faculty members, is now a challenge for universities in Thailand. Retaining these kind of employees is crucial in the growth of universities and in maintaining its QA rating. The Office of the Higher Education Commission (OHEC) requires all universities, both public and private, to comply with the standards of Quality Assurance for continuous quality improvement. Key areas of QA requirements as mentioned by Thaima (2012) which is directed at building academic staff portfolio includes: Teaching & Learning, Research and Provision of Academic Services to the Community. This research paper aims to examine employee retention through employee job satisfaction and its relationship with university support in building academic staff portfolio. Moreover, this study aims to present a clear understanding of the key areas in academic staff portfolio which complies with the requirements of OHEC and how it is perceived by employees as contributing factors to employee job satisfaction thus employee retention. The results of this study will aid the university in identifying key areas in building academic staff portfolio that they should focus on or build upon to retain outstanding employees. It will also assist the university in recognizing the importance of building academic staff portfolio in understanding the needs and expectations of their faculty members.



Author Information
Pannarat Wansavatkul Kadish, Rangsit University, Thailand
Maureen Ricafort, Webster University, Thailand

Paper Information
Conference: IICE2015
Stream: Educational policy

This paper is part of the IICE2015 Conference Proceedings (View)
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